Last updated: 9 October 2024
1.1. Chat History To enhance your experience and provide a continuous conversation history, we store your chat messages. This allows you to review past conversations and resume them at any time.
1.2 Image Data When You upload images of health conditions for analysis or guidance, these images are processed solely for the purpose of providing the requested response. We do not store, retain, or use these images for any other purpose. Once the image is processed and a response is generated, the image is deleted.
1.3 Subscription Information When You subscribe to DocAI.live, We collect limited information necessary for billing and subscription management, such as: • Name • Email address • Payment details We use third-party payment processors for handling payments. Payment information is processed securely and in compliance with applicable laws.
2.1 Provide Services We use the information You provide (such as queries and uploaded images) to deliver wellness guidance based on traditional and Ayurvedic approaches. Your chat history is stored to provide you with a seamless and convenient experience, allowing you to access past conversations.
2.2 Manage Subscriptions We use Your subscription information to manage Your account, process payments, and send You service-related communications, such as updates about the service or billing information.
2.3 Legal Compliance We may disclose Your personal information to third parties if required to do so by law or to comply with legal obligations, enforce our Terms of Service, or protect the rights and safety of our Users.
3.1 OpenAI API Our service uses the OpenAI API to process User queries. OpenAI's privacy policy applies to the data processed by their services. We do not share your data with OpenAI for the purpose of training their models. We recommend reviewing OpenAI's privacy policy for details on how they handle data: OpenAI Privacy Policy.
3.2 Payment Processors We use third-party payment processors to handle subscription payments securely. These processors collect and process payment information according to their own privacy policies.
We are committed to ensuring the security of Your personal information. We employ industry-standard encryption and security practices to protect Your chat history, subscription information, and payment details.
You have the following rights concerning Your personal information: • Access – request a copy of the subscription information and chat history We hold about You. • Correction – request correction of inaccurate information in Your profile. • Deletion – request deletion of Your subscription information and chat history at any time by contacting Us at the email below. You can also delete your chat history from your profile page.
DocAI.live is not intended for individuals under 18. We do not knowingly collect personal information from minors. If We discover such data, We will delete it immediately.
We may update this Privacy Policy from time to time. If We make significant changes, We will notify You via the email associated with Your subscription or a prominent notice on Our website.
Beehive Labs LTD. Email: support@beehivelabs.io