Legal
Last updated: 9 October 2024
1.1 Chat history We store chat messages so you can review previous conversations and continue them later.
1.2 Image Data When you upload images or files for guidance, they are processed to provide the requested response. Uploaded files are not retained after processing unless a saved health record is created from the extracted information.
1.3 Subscription information When you subscribe to DocAI.live, we collect limited information needed for billing and subscription management, such as: • Name • Email address • Payment details Payment information is handled by third-party payment processors according to their security and compliance practices.
2.1 Provide the service We use the information you provide, such as questions, reports, and uploaded files, to deliver integrative wellness guidance and keep your experience continuous across sessions.
2.2 Manage subscriptions We use subscription information to manage your account, process payments, and send service-related communications such as billing updates.
2.3 Legal compliance We may disclose personal information if required by law, needed to comply with legal obligations, or necessary to protect the rights and safety of DocAI.live, our users, or others.
3.1 OpenAI API DocAI uses the OpenAI API to process user queries. We do not share your data with OpenAI for the purpose of training OpenAI models. OpenAI's privacy policy applies to data processed by its services.
3.2 Payment processors We use third-party payment processors to handle subscriptions securely. These processors collect and process payment information under their own privacy policies.
We use industry-standard security practices to protect chat history, saved health context, subscription information, and payment-related data.
You have the following rights concerning your personal information: • Access - request a copy of the subscription information and chat history we hold about you. • Correction - request correction of inaccurate information in your profile. • Deletion - request deletion of your subscription information and chat history by contacting us at the email below. You can also delete chat history from your profile page.
DocAI.live is not intended for individuals under 18. We do not knowingly collect personal information from minors. If we discover such data, we will delete it.
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through a prominent notice on the website.
Beehive Labs LTD. Email: contact@docai.live